About these terms
These Terms of Service govern your use of the Roomiez app, website, and related services. “Roomiez,” “we,” and “us” mean the provider of the Roomiez app. By agreeing to these terms when creating an account, you agree to follow them. If you do not agree, do not create an account or use the service. Contact us at roomiezapp.support@gmail.com with questions about these terms.
Your account
You must be at least 13 and meet any higher minimum age required where you live. If you are not old enough to enter into this agreement yourself, a parent or legal guardian must review and agree to it with you. Provide accurate account information, keep your password secure, and use only accounts you are authorized to access. Tell us if you believe someone has accessed your account without permission.
House boards and tallies
Roomiez helps people share house boards, tallies, stickers, photos, and activity. Tallies are informal social activity: they do not establish debts, fines, rent obligations, or legally binding decisions. Roomiez is not a landlord, payment service, or arbitrator of roommate disputes. You remain responsible for your own agreements and interactions with other people.
Only join houses you are authorized to join. Anyone with a valid invite code may be able to join a house, so share codes carefully. Other members can see house content and may copy or screenshot it. Do not use Roomiez to share sensitive information that you do not want other members to see.
Respectful and lawful use
Roomiez does not tolerate objectionable content or abusive users. Do not post or use the service for harassment, bullying, threats, hate speech, stalking, sexual exploitation, sexual content involving minors, or nonconsensual intimate imagery. Do not impersonate others, post someone’s private information without permission, or upload content that infringes another person’s rights.
Do not use the service for fraud, spam, illegal activity, or harmful or misleading accusations. Do not bypass access controls, abuse invite codes, interfere with the service, upload malicious code, or attempt to access another account or house without authorization.
Your content
You retain any ownership rights you have in the photos, text, and other content you submit. You are responsible for having the permissions needed to share that content, including permission to use someone else’s photo.
You give Roomiez a nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, and display your content only as needed to operate, maintain, and protect the service and show it to the intended house members. This license does not transfer ownership to Roomiez. It ends when the content is removed from our systems, except for backup retention, legal obligations, and content that remains as described in our Privacy Policy. Copies independently saved by other users are outside our control.
Reports and moderation
Report abusive users, objectionable content, or other problems using Report a problem in the app or on our website, or email roomiezapp.support@gmail.com. Include enough detail to identify the issue; do not send passwords or house invite codes. You can also use the app’s blocking controls.
We may review reports, reject or remove content, restrict features, or suspend or terminate accounts for violations of these terms, security risks, or legal requirements. We may act immediately when needed to protect people or the service. If you believe we made a mistake, contact support for review. With your permission, we use OpenAI to screen selected profile photos for inappropriate content before sharing them with your house, as described in our Privacy Policy. Automated photo checks can make mistakes and do not guarantee that all inappropriate content will be detected.
Privacy and leaving Roomiez
Our Privacy Policy explains what information we collect, how it is used and shared, and your choices. You can stop using Roomiez at any time. Leaving a house or uninstalling the app does not delete your account or all past house activity. To delete your account, use Delete account in Settings or on the create-or-join-house screen. The Privacy Policy explains what is removed, what remains, and backup retention.
Roomiez Plus and purchases
Billing is not currently enabled. Displayed Plus plans and prices do not initiate a purchase or create a payment obligation. Temporary testing access is not a paid entitlement and may change or end.
If paid features become available, the price, billing period, renewal terms, and cancellation information will be presented before you purchase. A purchase will require your confirmation through the applicable checkout. These terms do not authorize future charges.
App license and other services
Roomiez’s app design, branding, and software belong to Roomiez or its licensors. You may use them only as permitted by these terms, applicable law, and the app’s license. For an app downloaded from Apple’s App Store, Apple’s Standard End User License Agreement governs the license to the app unless a valid custom license is provided. These service terms supplement that license and do not replace Apple’s terms. Third-party services may have their own terms.
Availability and responsibility
We work to keep Roomiez useful and available, but features may change and service may be interrupted. To the extent allowed by law, the service is provided “as is” and “as available,” without additional warranties of uninterrupted availability, accuracy, or fitness for a particular purpose. User-submitted content reflects the user’s statements, not an endorsement by Roomiez.
To the extent permitted by applicable law, Roomiez is not responsible for indirect or consequential losses arising from use of the service. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or any nonwaivable consumer rights. Your statutory rights remain unaffected.
Changes and resolving concerns
We may update these terms as the service changes. We will update the date on this page and provide reasonable notice of material changes through the app, website, or email, as appropriate. Where required, we will ask you to accept revised terms before they apply to your continued use. Changes will not apply retroactively to existing disputes.
Please contact support first so we can try to resolve a concern. These terms do not require arbitration or waive your right to bring a claim in a court available under applicable law. If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law.
Contact
For questions about these terms, account issues, content reports, or moderation decisions, email roomiezapp.support@gmail.com.