Roomiez
A LITTLE CLARITY FOR THE HOUSE

Privacy policy.

Last updated

Your house.
Your information.
On this page
01

About this policy

This policy explains how Roomiez handles information when you use the app to share a house board, tallies, and stickers with other members.

02

Information you provide

When you create an account, we collect your email address, display name, and authentication information. We store your house memberships, the names and profile photos you choose, house names and timezones, tally actions and reasons, sticker text, and activity timestamps. Other members can create tallies and stickers about you. If you email us, we receive your message and contact information.

03

Information used to run the app

We use account identifiers to connect you with your houses and activity. Your device stores a sign-in session securely in the iOS Keychain, along with app settings and saved invitations in local storage. Our hosting service processes network and operational information, such as IP addresses, request times, and authentication or error logs, to deliver, troubleshoot, and protect the service. Roomiez does not request access to your contacts, microphone, or precise device location. The photo picker lets you choose which image to share.

04

How we use information

We use information to create and authenticate accounts, send account confirmation emails, display house boards and photos, calculate tallies and monthly results, enforce activity limits, save preferences, respond to requests, and keep the service working securely. Roomiez does not sell personal information or use it for targeted advertising. The app does not include advertising or cross-app tracking SDKs.

05

What other people can see

Members of a house can see its member names, photos, tallies, stickers, and activity history. Your sign-in email and password are not displayed on the house board. Anyone with a valid house invite code can join, so share codes only with people you want in your house. Other members may copy or screenshot content; deleting information from Roomiez cannot remove copies they have saved elsewhere. Avoid posting sensitive information about yourself or others.

06

Service providers and storage

Roomiez uses Supabase for account authentication and database hosting. The app database is hosted in the United States. Service providers process information to operate the service on our behalf, subject to their applicable data-protection terms. We may disclose information when legally required or when necessary to protect users and the service. Using Roomiez from another country involves transferring information to the location where the service is hosted.

07

Profile photo checks

With your permission, newly selected profile photos are sent to OpenAI to check for inappropriate content before they are shared with your house. We send the selected photo, not your name, email, stickers, or tally reasons. OpenAI processes the photo under its API data policies. We store an approval fingerprint and request counts to enforce photo checks and limit abuse; these records are removed when you delete your account. A photo that cannot be approved is not added to your house.

08

Notifications

Roomiez stores the notification preferences you choose in Settings. Remote push notifications are not enabled, so saving a preference does not activate notification delivery. If our notification practices change, we will update this policy before enabling delivery.

09

Retention and account deletion

We keep account and house information while your account exists so the shared board and history remain available. Leaving a house revokes your access but preserves your membership history, name, photo, stickers, and activity for that house. Leaving or uninstalling the app does not delete your account.

To permanently delete your account, open Settings → Delete account and confirm. You can also choose Delete account on the create-or-join-house screen. Deletion removes your login account, all current and former memberships, profile photos, activity and stickers authored by or directed at your memberships, notification settings, and blocking preferences from the live app database. Other members’ houses and unrelated content remain; removing your activity can change their scores. Houses with no remaining memberships are removed.

Service logs and any backup copies may remain until they expire under the provider’s retention settings; live-account deletion does not instantly erase those copies. Information that must be retained to meet legal obligations may be kept for that purpose.

10

Your choices and requests

You can use the sample board without creating an account, choose the photo you share, remove a sticker you wrote or received, leave a house, or delete your account. Removing a sticker from the sticker wall does not erase its activity-history entry. For access, correction, and other privacy requests, email roomiezapp.support@gmail.com. We may need to verify that a request concerns your account before acting on it. Depending on where you live, you may have additional rights under applicable privacy law.

11

Blocking

Blocking is an account-wide preference. We store the two account identifiers, the blocked person’s display name, and the time of the block. Blocking prevents tallies and stickers between those accounts and hides each person’s authored stickers and activity from the other. It does not remove either person from a house, erase past tallies, or change other members’ scores or access to shared content. Either person can remove their own block; interactions resume only when neither has a block in place.

12

Security

Roomiez connects to its backend using HTTPS, stores sign-in tokens in the iOS Keychain, and checks house membership before allowing access to shared boards. These measures help protect information, but no service can guarantee absolute security.

13

Changes to this policy

We will update this policy when our data practices change and revise the date shown above. Review this page for the current version.

14

Contact

For privacy questions or requests, email roomiezapp.support@gmail.com. You can also delete your account through Settings → Delete account.

HERE TO HELP

Report a problem

Questions about your account, a problem with the app, or content you’d like to report? Contact Roomiez support.

Tell us what happened and what you expected. For a content report, include enough detail to identify it. You can attach screenshots to your email. Please don’t include passwords or house invite codes.

Email support

Your email app will open with a message addressed to our support team. Add the details and send your report.

Or email roomiezapp.support@gmail.com from your preferred email service.